Support

Make sure you are using the latest release first as some bugs may already be fixed in newer versions. The newest version currently available is 1.7.7315.13270.

Most of the resources below will expect you to have a debug file or logs and raw setting files ready to share. Find out how to gather these by reading Where Are The Logs.

Documentation

If you have a simple how-to question or are unfamiliar with how to do something, the documentation section is a great first stop

Forum

Many issues that have been experienced by multiple users end up on the forum as does the fix or answer

Known Issues and Features in Development

We might already know about something that is wrong with the application., check here to see a list of things we are currently working on

Support Ticket

If your issue is too specific to be found on the forum, involves sensitive information or you are pretty sure it is unintended behavior and thus a bug, then opening a ticket is a good way to get a hold of me, though I am only one person and sometimes the backlog can build up

Live Chat

Live chat support in Discord is SOMETIMES possible, but I am not alwayse available even if I show online, but you are welcome to try, just make sure you have made an attempt to use our other available resources first

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